Business / Shop Management

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Welcome!

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warrantyman — Wed, 07 May 2008 18:44:02 GMT

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Pricing

Gus 465 — Sat, 12 Apr 2008 14:52:43 GMT

John DeBates interview raises good points. I run a one man (me) shop at a parts store. I have kept track of actuall time to do a ton of different jobs. I do it on almost every job, flywheels, rotors, 32 valve v-8 heads. I send the time card with the job, customers can see how long it really takes. Good repair shops see that I don't charge even close to what they charge. If everyone did this on every third or tenth cylinder head, and priced accordingly, we would all be better off

John DeBates Audio on profits, pricing, costs

ShopDog — Tue, 25 Sep 2007 22:16:40 GMT

I thought the interview with John DeBates on how he establishes his pricing...... for example, know all your costs to just open the doors to do business, labor hours by job over the course of months, years, to do specific machine work, efficiency of employees and equipment, utilities, etc. was very informative. It would be nice if we actually made a profit on our work rather than just trying to be the cheapest around. It's scary to think how many shops don't have a clue how much money they are making or losing or where they are making or losing it.......

Customer Pricing Call

ShopDog — Thu, 16 Aug 2007 13:55:09 GMT

I would be interested in hearing how other shop owners have their counter people handle the price shopper. Do you provide them with a standard list of questions? What are they? Do you have a "maximum" amount of time you will spend per call? If you do, do you then ask the customer to come to the shop to view or see for themselves how you do it? Do you you figure in this daily "phone time" as part of your hourly labor charge?